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FAQ
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SamplesYes!! we include 3 random samples of our products in ever order placed!! PLEASE NOTE; if you have clothing included in your order, We will ship them separate. We do not want to damage clothing if oils spill from product will in transit to its destination.
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Are Body Treats safe?We use all natural and only a few synthetics in our Body Treats. All our products includes a written statement which includes all ingredients used to make said product. If you have and questions about a ingredient or about custom orders email us at info@bodytreatsbyshay.com and we will glady help with that.
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Where does Body Treats ship to?We ship within in the United States only at this time. Unfortunately we cannot ship to P.O. Boxes in the U.S. at this time and are unable to send the pacakages to any other countries or destinantions.
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Refund PolicyReturned items must be 75% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 45 days after the date we shipped your order. Shipping charges are not usually refundable. If we shipped the wrong item to you by mistake, please contact Customer Care and we will ship the correct item at no additional cost.
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Processing TimesOur processing time is 5-7 days, not including holidays and weekends. During the holiday season it can be up to 10 days. Our Body Treats are handmade once you order, we allow 3-4 days to cure and packaged. If you have a question about current times, email us at info@bodytreats.com.
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ShippingOrders are shipped Monday through Friday. Major holidays like Christmas and Labor Day are not included in transit times. We’re happy to ship via UPS, UPS Express, FedEx, or USPS. USPS normally takes 2-3 transit days, but may take up to 10. If your package goes missing, contact us at info@bodytreatsbyshay.com. USPS Parcel Select Ground normally takes between 10-15 business days to deliver. If you are located in Alaska or Hawaii, delivery can take between 15-30 business days. If your package goes missing, please contact your local post office for assistance . UPS 2-Day Air orders placed before noon PST will ship the same business day. Orders placed after noon will ship the following business day. UPS 2-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive Tuesday. If you need guaranteed delivery, this is your best option. UPS 3-Day Air orders placed before noon PST will ship the same business day. Orders placed after noon will ship the following business day. UPS 3-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive Wednesday. If you need guaranteed delivery, this is your best option. Ground shipping takes around 5 days to deliver in the US from our Tallahassee, FL fulfillment center. It can be USPS, UPS, or FedEx at our discretion. Ground doesn’t guarantee any specific delivery time and it can take up to 10 days. Find a list of transit times below. Certain areas of your state may be more easily accessible, so you’ll see it more than once. 1 business day: FL 2 business days: OR, ID, MT, NV, CA, WA 3 business days: ID, CA, NV, UT, AZ, CO, WY, ND, MT, SD, HI 4 business days: ND, SD, CO, NM, TX, OK, KS, NE, MN, IA, MO, IL, AK 5 business days: TX, LA, AR, MS, AL, GA, SC, TN, IL, KY, IN, MI, OH, NC, VA, WV, PA, NY, VT, ME, NH, MA, RI, CT, NJ, DE, MD TX, LA, AR, MS, AL, GA, FL, SC, TN, IL, KY, IN, MI, OH, NC, VA, WV, PA, NY, VT, ME, NH, MA, RI, CT, NJ, DE, MD
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Tax ExemptionsMany states are now requiring taxes for online purchases. If you are tax exempt and have a valid state permit, please send that to info@bodytreatsbyshay.com so that we can notate your account.
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About our Body Treats By Shay Premium Designer FragrancesOur Premium Fragrance Oils are all expertly crafted right here in the U.S by master perfumers. With decades of industry experience, our Nature's Oil team of perfumers are certified by the IFRA to ensure compliance to quality standards. Each fragrance is then run through rigorous quality control to ensure both quality and consistency in every drop. We then package each 15ml and 60ml fragrance oil in a beautiful glass amber bottle to protect freshness and then top it off with a european style dropper tip to control the flow of material. Each bottle also contains a safety seal cap to ensure your product arrives to you sealed from our factory. We hope you enjoy every one of our thoughtfully curated scents...over 500 and counting. Our fragrance oils are great for soap making, creating your own candles, air freshener spray, skin and hair care formulations, cleaning products, for use in home aroma diffusers, scented dryer sheets, to freshen a drawer, potpourri, freshen carpets, massage/body oil, sugar scrubs, bath bombs, perfume, cologne and much more. Personalize any of your unscented products. Use your imagination to create a scent that is simply yours. –Please Note – This fragrance may also work in countless other applications. The uses above are simply those products that we lab tested this fragrance in. For other uses, it is recommended to test a small amount prior to full scale use. All of our fragrance oils are intended for external use only and should not be ingested under any circumstances.
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Designer TrademarkThis web site is not endorsed by Chanel, Gucci, Dove, BBW, directly affiliated with, maintained, authorized, or sponsored by. All products and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.
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Soap DesignsOur Soaps come in different shapes, sizes, and beautiful designs. Some soaps designs are featured but not guaranteed!! Our larger soap bars, stay the same unless we are featuring a new scent or design.
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Is Comfort Ease battery Safe?
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